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Government websites need to be more user friendly
May 15, 2013 Masooma N
22
68
1

All of the information should be easy to access without having to jump around various websites. People should have a clear visual understanding of how to find what they need. Access to information on services and finding statistics must not feel like massive task. There should be a better 'way finding' design with clear indications that you are on the right track, especially for senior citizens who tend to avoid the internet as it confuses them.

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